XeroHost - Notice history

We are informing you that we are carrying out the complete disassociation from NeoProtect.

NeoProtect unexpectedly shut down all its enterprise services, forcing us to completely migrate our entire network . We are already in the middle of the migration process.

State and Compensation

• As soon as our ASN (Autonomous System) is implemented in our data center, all services will be back up .

• All customers will be compensated for days lost due to these inconveniences.

• This process aims to eliminate all traces of NeoProtect following the recent announcement of the discontinuation of its business services.

We expect to be fully operational again today. We appreciate your patience while we ensure a more stable infrastructure.

Miami 4 - Advanced está experimentando una interrupción mayor, estamos investigando la causa con el técnico de guardia en nuestro centro de datos.

Our network team has been investigating this issue since 2025-10-24 21:52:40 CEST . We will update as we receive more details.

The issue occurs frequently, lasting about 60 seconds each time. Our team is working hard to find workarounds and resolve this issue as soon as possible. We greatly appreciate your understanding and patience in the meantime.

Miami 1 - Apple cannot be accessed at the moment. This incident was created by an automated monitoring service.

Miami 1 - Apple cannot be accessed at the moment. This incident was created by an automated monitoring service.

Miami 1 - Apple cannot be accessed at the moment. This incident was created by an automated monitoring service.

Miami 1 - Apple cannot be accessed at the moment. This incident was created by an automated monitoring service.

Miami 1 - Apple cannot be accessed at the moment. This incident was created by an automated monitoring service.