XeroHost - Scheduled Maintenance: Hardware Replacement – Maintenance details

Third Party: Cloudflare → Cloudflare Sites and Services → Network experiencing degraded performance

Scheduled Maintenance: Hardware Replacement

Completed
Scheduled for January 16, 2026 at 7:00 PM – 8:05 PM

Affects

Games Servers: North America - Performance

Under maintenance from 7:00 PM to 8:05 PM

Dallas, TX - 1

Under maintenance from 7:00 PM to 8:05 PM

VPS Servers: North America

Under maintenance from 7:00 PM to 8:05 PM

Dallas, TX - 1

Under maintenance from 7:00 PM to 8:05 PM

Updates
  • Completed
    January 16, 2026 at 8:05 PM
    Completed
    January 16, 2026 at 8:05 PM
    Maintenance has completed successfully.
  • In progress
    January 16, 2026 at 7:00 PM
    In progress
    January 16, 2026 at 7:00 PM
    Maintenance is now in progress
  • Planned
    January 16, 2026 at 7:00 PM
    Planned
    January 16, 2026 at 7:00 PM

    Preventive Maintenance Notice - Hardware (RAM) Replacement

    Dear Customer,

    We are informing you that a technical intervention has been scheduled for January 16th at 19:00 UTC . Following a diagnostic check of our monitoring systems, we have identified the need to replace a RAM memory module to prevent future failures and ensure service stability.

    Details of the intervention:

    • Nature: Physical replacement of hardware (RAM).

    • Date and time: January 16 - 19:00 UTC.

    • Expected downtime: Between 2 and 4 hours.

    During this maintenance window, services hosted on the affected node will experience a restart. We appreciate your understanding and patience while we perform these necessary infrastructure improvements.

    Sincerely,
    Infrastructure Department
    XeroHost™ to XeroGroup LLC Business