XeroHost - Critical Incident - Overheating in Miami, FL 5 - VPS – Incident details

Dear Customers,

We are informing you that your VPS service located in the Miami, FL 5 node is affected by an unforeseen failure in the rack cooling system.

Due to hardware overheating , we have activated safety protocols to prevent permanent damage to components and data loss. You may experience intermittent service or your server may be temporarily offline while the temperature stabilizes.

Specialized technicians are already on site working on emergency repairs. We deeply regret this inconvenience and appreciate your understanding.